Warunki gwarancyjne i serwisowe

Frequently asked questions

How long does the warranty mentioned in the listing last?

Generally, most of the details are mentioned in the listing. Most warranties will be from 1 month to 2 years. Check the warranty details to see when it begins and when it expires, as well as any conditions that may void coverage.

Who do you contact to get warranty?

It may be the seller or the manufacturer who will provide you with the service depending on Seller OR Manufacturer Warranty.

What will the company do if the product fails?

This will be mentioned in the listing. The seller will repair the item, replace it, or refund your money.

Type of Warranty

Manufacturer’s
Seller
No Warranty
Manufacturer’s

This is a Warranty specifically offered by the original manufacturer (OEM) of the product. It means that the manufacturer will repair the product within a certain time period if there are any manufacturing or other defects found in it after the purchase. Buyers are requested to contact the manufacturer service center directly for the same.

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Seller

Here again, the seller offers to repair the product within a certain time period if there are any manufacturing or other defects found in it after the purchase. The timeframe of the warranty is clearly mentioned by the seller in the listing.

NB: If there are multiple components involved in the warranty (e.g. Hardware &   Software) then the seller takes complete responsibility to repair the item, replace it or refund your money, even if one of the components is not working.

No Warranty

In certain cases, sellers will provide the products “As Is” i.e. No Warranty with all risk to be assumed by the buyer. The seller will not be held responsible for any problems or needed repairs after the sale. These will apply especially in categories like Clothing & Accessories, Mobile Accessories and supply coming in from Global Imports channel. Most of these listings will be in Non-Branded segment and the probability of reselling the product once returned is negligible/zero.